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Support
 
After implementing a project, we are committed to providing the required level of support to ensure that the applications help run your business more effectively and prove their value when in use. Our support philosophy and customer commitment go far beyond just providing the service. We additionally provide training, troubleshooting and assurance of a smooth operation.

Our support plans are very flexible and tailored to individual customer needs. Some customers require 24/7 support, while others rarely require any help at all.

If you have an issue, please log in for express connection to our expert working team to submit a case and review your recent cases. You will receive responsive and highly qualified assistance from our dedicated team of engineers; we understand that you need fast and reliable support for your solutions. If you do not have a support user account, please contact us at support@vertical-tech.com.
 
Support Portal
Please login to our support portal in order to submit tickets or follow-up on any existing ones.
 
USA
USA
9600 NW 25th Street, Suite 4A
Miami, FL 33172

Toll Free: +1 (866) 382-8918
Phone: +1 (786) 206-0554
Fax: +1 (305) 328-5063
   
Colombia
Colombia
Calle 10B No. 36-32, Of. 601
Medellin, Antioquia

Phone: +57(4) 268-6458
   
Support: support [at] vertical-tech.com
Sales: sales [at] vertical-tech.com
 
         
         
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